Welcome to Priya Fashion

These terms and conditions outline the rules and regulations for the use of Priya Fashion's website, services, and products. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

• Business Overview: Priya Fashion specializes in authentic Sambalpuri cloth items, offering a variety of traditional and modern designs.
• Acceptance of Terms: By purchasing from Priya Fashion, you acknowledge that you have read, understood, and agreed to these terms and conditions.

2. Product Descriptions

• Authenticity: We guarantee that all our products are crafted using genuine Sambalpuri techniques and materials.
• Variations: Due to the handcrafted nature of our products, slight variations in color, design, and size may occur. These variations are a testament to the uniqueness of each item.
• Product Care: We recommend following the care instructions provided with each product to ensure longevity and maintain the quality of the fabric.

3. Pricing & Payment

• Pricing: All prices listed on our website are in INR (Indian Rupees) and are subject to change without notice. Prices do not include applicable taxes or shipping fees, which will be calculated at checkout.
• Payment Methods: We accept major credit/debit cards, net banking, UPI, and other payment methods as specified during the checkout process.
• Payment Security: We use secure payment gateways to process your transactions. Your financial information is not stored on our servers.

4. Shipping & Delivery

• Shipping Policy: We offer shipping across India and internationally. Shipping charges and delivery timelines will be calculated at checkout based on your location.
• Delivery Time: Standard delivery times vary based on the destination. Please allow additional time for international deliveries.
• Tracking: Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery.

5. Returns & Exchanges

• Eligibility: Items are eligible for return or exchange within 7 days of receipt, provided they are unused, unwashed, and in their original packaging with tags intact.
• Non-Returnable Items: Custom-made or personalized items are non-returnable and non-exchangeable.
• Return Process: To initiate a return or exchange, please contact our customer service team. Refunds will be processed within 7-10 business days after we receive the returned item.

6. Cancellations

• Order Cancellations: You may cancel your order within 24 hours of placing it. After this period, cancellations may not be possible as the order may have already been processed.
• Refunds: If a cancellation is approved, a full refund will be issued to the original payment method.

7. Privacy Policy

• Personal Information: We are committed to protecting your privacy. Any personal information you provide to us will be used in accordance with our Privacy Policy.
• Data Security: We take appropriate measures to secure your personal information against unauthorized access, disclosure, or destruction.

8. Intellectual Property

• Trademarks & Copyrights: All content on the Priya Fashion website, including text, images, logos, and designs, is the property of Priya Fashion and is protected by copyright and trademark laws.
• Usage Restrictions: You may not reproduce, distribute, or otherwise use any content from our website without prior written permission from Priya Fashion.

9. Limitation of Liability

• Disclaimer: Priya Fashion is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• Product Use: It is the customer’s responsibility to use our products according to the care instructions provided.

10. Governing Law

• Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Odisha.

11. Changes to Terms & Conditions

• Updates: Priya Fashion reserves the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.

12. Contact Us

• Customer Support: For any questions or concerns regarding these terms and conditions, please contact us at [insert contact information].

By continuing to use our services, you acknowledge that you have read and agree to these terms and conditions.